Hostgator Review

Overview
Founded in 2002, Hostgator.com, LLC has quickly grown from its humble beginnings in Boca Raton, Florida into one of the most respected names in the web hosting industry. Renowned for exceptional customer support and unrivaled in terms of customer satisfaction, Hostgator is poised to take the lead in the highly competitive and densely populated world of web hosting providers.

Hostgator Feature

With unlimited diskspace and bandwidth at $7.95, Hostgator Baby plan offers comprehensive feature that includes unlimited domains, ftp accounts, MySQL databases and email accounts.

Hostgator uses cPanel, which is the best control panel around. You can try out the cpanel at the demo page.

Hostgator SiteBuilder website designer is so easy to use that you can complete your website in less than 30 minutes! And with the free instant setup, you can get your website running in no time.

There's no setup fee even if you sign up for 1 month period and Hostgator is the only host in our evaluation that provides you with a 45-day Money Back Guarantee. Therefore, if you are concerned with the quality, you can just sign up for one month and evaluate their service level before going for longer terms.

Hostgator Customer Services

One of the reasons why Hostgator becomes a reputable host in just 3 years is because they place great emphasis on customer service.

Both their sales and support phone lines are opened 24 hours a day, 7 days a week. You won't find many hosting companies willing to spend money on experienced staff overnight to answer your call. That shows that they are not only serious about US market, overseas market has become a big part of their business too.

If you need to send attachment or give more detailed information, taking advantage of their email support is the best way. Once your email has been sent, you'll expect to get reply within 24 hours.

Hostgator does not yet have a huge knowledgebase . Though they claim that 99% of all questions can be found in their knowledgebase, we can't find the basic info like version of Php and MySQL. This is the area that we think Hostgator could improve on.

Hostgator Popularity

In just 3-year in business, Hostgator has built itself as a reputable brand. They have won several awards such as:

- A 5-Star host recommended by Webhostingstuff.com
- Assured Hosting Company by HostingAssured.com
and many more...

Their Alexa ranking is the proof that they are getting stable increase in traffic ever since they launched the site. In fact, they have not experienced any traffic downturn since 2 years ago. This is a very good sign that Hostgator is on the way to become the next "big guy" in the hosting industry.

Hostgator Datacenter

Hostgator has chosen The Planet to provide its customers with superior network connectivity with minimal required downtime. Located in Dallas, Texas, The Planet's Data Center boasts over 78,000 square feet of raised floor space featuring state-of-the-art security, safety, and cooling systems and is second-to-none in the industry.

• Reliability
  Choosing Hostgator means that your sites will be accessible via a fully meshed and redundant Certified Cisco Network featuring 10 backbone providers. These providers include:
  * AT&T
  * Global Crossing
  * Level3
  * AboveNet
  * Savvis
  * Time Warner
  * SBC
  * Time Warner
  * MCI
  * Broadwing
  * XO Communications