Hostgator Review

Overview
Founded in 2002, Hostgator.com, LLC has quickly grown from its humble beginnings in Boca Raton, Florida into one of the most respected names in the web hosting industry. Renowned for exceptional customer support and unrivaled in terms of customer satisfaction, Host Gator is poised to take the lead in the highly competitive and densely populated world of web hosting providers.

Hostgator Feature

Host Gator offers 3 different plans for the shared hosting. We select their Baby plan as our reviewed plan because it is the most value-for-money one.

With 5000MB diskspace, 75GB bandwith at $9.95, it may not look as cheap as our other top 10 hosts. But Host Gator offers some features that are hardly found at other hosts. For example, you can host unlimited sites if you sign up for their Baby plan. Host Gator is the first hosting company to offer this exceptional feature at such a low price.

Besides that, you'll also get unlimited MySQL database and unlimited subdomains.

There's no setup fee even if you sign up for 1 month period and just like our other hosts, you'll get 30-day Money Back Guarantee. Therefore, if you are concerned with the quality, you can just sign up for one month and evaluate their service level before going for longer terms.

Hostgator Customer Services

One of the reasons why Host Gator becomes a reputable host in just 3 years is because they place great emphasis on customer service.

Both their sales and support phone lines are opened 24 hours a day, 7 days a week. You won't find many hosting companies willing to spend money on experienced staff overnight to answer your call. That shows that they are not only serious about US market, overseas market has become a big part of their business too.

If you need to send attachment or give more detailed information, taking advantage of their email support is the best way. Once your email has been sent, you'll expect to get reply within 24 hours.

Host Gator does not yet have a huge knowledgebase . Though they claim that 99% of all questions can be found in their knowledgebase, we can't find the basic info like version of Php and MySQL. This is the area that we think Host Gator could improve on.

Hostgator Popularity

In just 3-year in business, Host Gator has built itself as a reputable brand. They have won several awards such as:

- A 5-Star host recommended by Webhostmagazine.com (independent review was done on July 5, 2005)
- Assured Hosting Company by Findmyhosting.com
and many more...

Their Alexa ranking is the proof that they are getting stable increase in traffic ever since they launched the site. In fact, they have not experienced any traffic downturn since 2 years ago. This is a very good sign that Host Gator is on the way to become the next "big guy" in the hosting industry.

Hostgator Datacenter

Host Gator has chosen The Planet to provide its customers with superior network connectivity with minimal required downtime. Located in Dallas, Texas, The Planet's Data Center boasts over 35,000 square feet of raised floor space featuring state-of-the-art security, safety, and cooling systems and is second-to-none in the industry.

• Reliability
  Choosing Host Gator means that your sites will be accessible via a fully meshed and redundant Certified Cisco Network featuring 10 backbone providers. These providers include:
  • UUNet (GigE)
  • Sprint (GigE)
  • Level 3 (GigE)
  • Global Crossing (GigE)
  • Verio (GigE)
  • AT&T (GigE)
  • Time Warner (GigE)
  • Allegiance Telecom (2 x GigE)
  • Broadwing (GigE)
  • AboveNet (2 x GigE)